Privacy Policy

01

Introduction

Zara Zakiah Education Sdn Bhd (1219292-M) ("we", "our", or "us") is committed to protecting your personal data in

accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our

website and services.

02

Personal Data We Collect

Student Information

Full name

Academic results (SPM / CGPA)

IC number

Contact number

School / Institution name

Email address

Program preferences

Residential address

Guardian / Beneficiary Information

Guardian's name

Relationship to student

Contact number

Occupation

Contact Form Information

Name

Email address

Phone number

Message content

03

Purpose of Data Collection

We collect and process your personal data for the following purposes:

Processing your application for study abroad programs

Evaluating your eligibility for universities and programs

Communicating with you regarding your application status

Providing consultation and advisory services

Sending relevant information about study opportunities

Responding to your enquiries and feedback

Improving our services and website

Compliance with legal and regulatory requirements

04

Disclosure of Personal Data

We may disclose your personal data to the following third parties:

Partner Universities — For application processing and admission purposes

Government Agencies — For visa applications, scholarship applications, and regulatory compliance

Service Providers — Who assist us in operating our website and services (under confidentiality agreements)

Legal Authorities — When required by law or court order

We will not sell, rent, or trade your personal data to third parties for marketing purposes without your explicit

consent.

05

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration

or disclosure, and accidental loss or destruction.

These measures include encryption, secure servers, access controls, and regular security assessments.

06

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Active Applications — Throughout the application and enrollment process

Completed Applications — Up to 7 years from the last activity for record-keeping

Contact Enquiries — Up to 2 years

After the retention period, your data will be securely deleted or anonymized.

07

Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

Access — Request a copy of your personal data held by us

Correction — Request correction of inaccurate or incomplete personal data

Withdrawal of Consent — Withdraw your consent for processing (this may affect our ability to provide services)

Data Portability — Request your data in a structured format

Complaint — Lodge a complaint with the Personal Data Protection Commissioner

08

Cookies and Analytics

Our website uses cookies and Google Analytics to improve user experience, analyze website traffic and usage

patterns, and remember your preferences.

You can control cookies through your browser settings.

09

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated

revision date. We encourage you to review this policy periodically.

10

Contact Us

Zara Zakiah Education Sdn Bhd

No. A-1-2, Laman Perniagaan Bahagia, Jalan 1,

Bandar Seri Putra, 43000 Kajang, Selangor

📞

Telefon

+603 8920 8119

💬

WhatsApp

+6014 806 8027

✉️

Email

info@zarazakiah.com.my

Dasar Privasi ini disediakan selaras dengan

Akta Perlindungan Data Peribadi 2010 (Akta 709) Malaysia.

Diiktiraf Oleh

Malaysian Medical

Council

Malaysian Veterinar

Council

World Health

Organization

Malaysian Qualifications Agency

Malaysian Pharmacist

Society

Malaysian Dental

Council

Alamat:

No. A-1-2, Laman Perniagaan Bahagia, Jalan 1, Bandar Seri Putra, 43000 Kajang, Selangor

Waktu Operasi:

Isnin - Jumaat, 9:00 pagi - 5:30 petang

Dipercayai

Tiada caj tersembunyi. Kami jujur dari awal sampai akhir.

Sokongan Penuh Di Lapangan

Kami ada bersama anda di negara destinasi — dari hari pertama sampai selesa.

Panduan Kewangan

Kami bantu urusan Pembiayaan Pendidikan Bank AFFIN dan pengeluaran Akaun 2 KWSP.

Pilihan Mengikut Anda

Daripada Perubatan hingga Pengajian Agama — kami padankan bidang terbaik dengan hala tuju anda.

Soalan Yang Sering Ditanya

10 soalan

Ikuti kami:

MS ICO 900:1:2015

Quality Management System

MS ICO 900:1:2015

Quality Management System